Frequently Asked Questions
Quick answers to common questions about Agntic.Getting Started
How much does Agntic cost?
How much does Agntic cost?
Agntic uses usage-based pricing. You pay per minute of AI agent call time. No monthly minimums or per-seat fees.See Billing Model →
Do I need technical skills?
Do I need technical skills?
No. Creating an agent is as simple as having a conversation with Tenma. No coding or technical setup required.
How long does setup take?
How long does setup take?
About 5-10 minutes for your first agent. Add another 2-3 minutes to connect a phone number.Try the 5-minute tutorial →
Can I try before buying?
Can I try before buying?
Yes. Create an account and your first agent for free. You only pay when you start taking calls.
Agents
How many agents can I create?
How many agents can I create?
No limit. Create as many agents as you need for different purposes or departments.
Can agents handle multiple calls at once?
Can agents handle multiple calls at once?
Yes. AI agents scale automatically. Multiple callers can speak with your agent simultaneously.
What languages are supported?
What languages are supported?
Currently English only. Additional languages are on our roadmap.
Can I customize the voice?
Can I customize the voice?
Yes. During the Tenma interview, describe the voice you want. You can also re-interview to change it later.
Billing
How are minutes calculated?
How are minutes calculated?
Only actual conversation time is billed. If a call lasts 2 minutes and 30 seconds, you’re billed for 2.5 minutes.
When am I billed?
When am I billed?
Monthly, starting from your signup date. Invoices are emailed automatically.
Can I cancel anytime?
Can I cancel anytime?
Yes. No long-term contracts. Cancel from your account settings. You’ll be billed for usage up to cancellation.
What payment methods are accepted?
What payment methods are accepted?
Credit cards (Visa, Mastercard, Amex), debit cards, and ACH bank transfer for high-volume accounts.
Security & Privacy
Where is my data stored?
Where is my data stored?
Data is stored on secure AWS servers in the United States. All data is encrypted at rest and in transit.
Is my data encrypted?
Is my data encrypted?
Yes. All data is encrypted using industry-standard AES-256 encryption at rest and TLS 1.3 in transit.
Who can access my agents?
Who can access my agents?
Only users you invite to your account. Role-based permissions control what each user can do.See Permissions →
Is Agntic GDPR compliant?
Is Agntic GDPR compliant?
Yes. We maintain GDPR compliance for EU users. See our Privacy Policy for details.
Resellers
How do I become a reseller?
How do I become a reseller?
Contact sales@agntic.ai to discuss reseller pricing and requirements.
What's the minimum commitment?
What's the minimum commitment?
Reseller terms vary. Contact sales to discuss options that fit your needs.
Can I white-label Agntic?
Can I white-label Agntic?
White-label options are coming soon. Contact sales to express interest.
How do I bill my clients?
How do I bill my clients?
Export usage reports from the Reseller Portal and create invoices in your billing system.See Client Billing →
Still Have Questions?
Contact Support
Email us at support@agntic.ai