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Managed Accounts

Create accounts for your clients and allocate minutes.

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Creating a Client Account

1

Open Reseller Portal

Click Reseller Portal → Clients
2

Add Client

Click Add Client
3

Enter Details

  • Company name
  • Primary contact email
  • Initial minute allocation
4

Create

Client receives invitation email.

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Managing Allocations

ActionHow
Increase minutesClient → Settings → Allocation → Add
Decrease minutesClient → Settings → Allocation → Reduce
View usageClient → Usage tab

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Suspending Clients

If a client needs to be paused:
  1. Client → Settings
  2. Click Suspend
  3. All their agents stop answering calls
To reactivate, click Activate.