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Billing Model

Agntic uses a usage-based billing model. You pay for the minutes your AI agents spend on calls.
No per-seat fees. No monthly minimums. Pay only for what you use.

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How Pricing Works

1

Platform Access

Access to the Agntic platform is included. No separate subscription fee.
2

Channel Fees

Phone numbers have small monthly fees (varies by type: local, toll-free, international).
3

Usage Fees

You’re billed per minute of AI agent call time. This is the main cost.

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What Counts as Usage?

BillableNot Billable
Active call time with AI agentTime spent on hold (before agent answers)
Agent speakingSilence/pauses during calls
Agent listeningCalls that don’t connect
Dashboard usage
Agent creation/editing
Only actual conversation time is billed. If a caller hangs up after 30 seconds, you’re billed for 30 seconds.

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Viewing Your Usage

From your dashboard:
  1. Click Billing in the navigation
  2. View Usage Dashboard for:
    • Total minutes this billing cycle
    • Per-agent breakdown
    • Daily/weekly trends
    • Cost estimates

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Payment Methods

Agntic accepts:
  • Credit cards (Visa, Mastercard, Amex)
  • Debit cards
  • ACH bank transfer (for high-volume accounts)
Payment is processed through Stripe. Your payment details are never stored on Agntic servers.

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Billing Cycles

Account TypeBilling Cycle
DIRECTMonthly, starting from signup date
RESELLERMonthly, net-30 invoicing available
MANAGEDNo direct billing (handled by reseller)

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Understanding Your Invoice

Your invoice includes:
Line ItemDescription
Channel feesMonthly cost per phone number
UsageMinutes × per-minute rate
TaxesApplicable sales tax
TotalAmount charged

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Reseller Billing

RESELLER accounts have additional options:
  • Volume pricing — Lower per-minute rates at higher volumes
  • Prepaid minutes — Purchase minutes in advance at a discount
  • Client allocation — Distribute minutes to MANAGED accounts
  • Billing exports — CSV/PDF reports for invoicing your clients

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FAQs

Your agents continue working. Usage is added to your next invoice. You won’t be cut off mid-call.
Yes. Set alerts at specific thresholds. Hard limits coming soon.
For prepaid plans, check your specific terms. Standard pay-as-you-go has no rollover (you’re only billed for what you use).
Receipts are emailed automatically. You can also download from Billing → Invoices.